Is there a need for standardization of medication counseling in community pharmacies?

Copyright © 2024 Elsevier Inc. All rights reserved..

Medication counseling is one of the most important duties in community pharmacies aiming to ensure rational pharmacotherapy and medication safety. However, based on research evidence, the quality of medication counseling in pharmacies is often low and shown to vary between different patient groups. This Commentary raises a question whether there is a need to standardize medication counseling in community pharmacies to ensure quality of care for every customer? The law obligates to counsel about medications when dispensing medicines in many countries, however, on a very general level. It seems clear that the general level in which medication counseling is required in law is not enough to ensure the quality of medication counseling, and thus, some standards are needed. However, these standards should take into account the multidisciplinary nature of the pharmacotherapy process as well as the different patient groups and situations that patients face. Most importantly, such standards should not inhibit interaction between the patient and the pharmacist, and they should encourage tailored medication counseling that is based on the individual needs of the patient.

Medienart:

E-Artikel

Erscheinungsjahr:

2024

Erschienen:

2024

Enthalten in:

Zur Gesamtaufnahme - volume:20

Enthalten in:

Research in social & administrative pharmacy : RSAP - 20(2024), 5 vom: 05. Apr., Seite 547-552

Sprache:

Englisch

Beteiligte Personen:

Hämeen-Anttila, Katri [VerfasserIn]
Mikkola, Heidi [VerfasserIn]

Links:

Volltext

Themen:

Community pharmacy service
Journal Article
Medication counseling
Pharmaceutical care
Quality indicators

Anmerkungen:

Date Completed 01.04.2024

Date Revised 01.04.2024

published: Print-Electronic

Citation Status MEDLINE

doi:

10.1016/j.sapharm.2024.02.005

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

NLM368920852