Maintaining a safe environment in emergency department waiting rooms

© 2023 RCN Publishing Company Ltd. All rights reserved. Not to be copied, transmitted or recorded in any way, in whole or part, without prior permission of the publishers..

Increasing demand, overcrowding and insufficient resources have led to situations where patient care is delivered in emergency department (ED) waiting rooms. For nurses undertaking triage in the ED waiting room, overcrowding is challenging, particularly in terms of assessing patients in a timely fashion, monitoring patients for clinical deterioration and ordering investigations. Additionally, long waiting times and a lack of information can lead to communication breakdowns with patients and, at times, patient confrontations with ED staff. This article explores the effects of the busy environment in ED waiting rooms on patients and staff such as triage nurses and waiting room nurses.

Medienart:

E-Artikel

Erscheinungsjahr:

2024

Erschienen:

2024

Enthalten in:

Zur Gesamtaufnahme - volume:32

Enthalten in:

Emergency nurse : the journal of the RCN Accident and Emergency Nursing Association - 32(2024), 2 vom: 05. März, Seite 33-41

Sprache:

Englisch

Beteiligte Personen:

Robinson, Suzanne [VerfasserIn]

Links:

Volltext

Themen:

Accident and emergency
Communication
Emergency care
Journal Article
Nurse-patient relations
Professional
Telephone triage
Trauma
Triage
Urgent care

Anmerkungen:

Date Completed 06.03.2024

Date Revised 06.03.2024

published: Print-Electronic

Citation Status MEDLINE

doi:

10.7748/en.2023.e2189

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

NLM366019619