Pharmaceutical Care Network Europe definition of quality indicators for pharmaceutical care : a systematic literature review and international consensus development

© 2023. The Author(s)..

BACKGROUND: Over the past 40 years, the tasks of pharmacists have shifted from logistic services to pharmaceutical care (PhC). Despite the increasing importance of measuring quality of care, there is no general definition of Quality Indicators (QIs) to measure PhC. Recognising this, a working group in a European association of PhC researchers, the Pharmaceutical Care Network Europe (PCNE), was established in 2020.

AIM: This research aimed to review existing definitions of QIs and develop a definition of QIs for PhC.

METHOD: A two-step procedure was applied. Firstly, a systematic literature review was conducted to identify existing QI definitions that were summarised. Secondly, an expert panel, comprised of 17 international experts from 14 countries, participated in two surveys and a discussion using a modified Delphi technique to develop the definition of QIs for PhC.

RESULTS: A total of 182 QI definitions were identified from 174 articles. Of these, 63 QI definitions (35%) cited one of five references as the source. Sixteen aspects that construct QI definitions were derived from the identified definitions. As a result of the Delphi study, the panel reached an agreement on a one-sentence definition of QIs for PhC: "quality indicators for pharmaceutical care are validated measurement tools to monitor structures, processes or outcomes in the context of care provided by pharmacists".

CONCLUSION: Building upon existing definition of QIs, an international expert panel developed the PCNE definition of QIs for PhC. This definition is intended for universal use amongst researchers and healthcare providers in PhC.

Medienart:

E-Artikel

Erscheinungsjahr:

2024

Erschienen:

2024

Enthalten in:

Zur Gesamtaufnahme - volume:46

Enthalten in:

International journal of clinical pharmacy - 46(2024), 1 vom: 28. Feb., Seite 70-79

Sprache:

Englisch

Beteiligte Personen:

Fujita, Kenji [VerfasserIn]
Halvorsen, Kjell H [VerfasserIn]
Sato, Noriko [VerfasserIn]
Jazbar, Janja [VerfasserIn]
Modamio, Pilar [VerfasserIn]
Waltering, Isabel [VerfasserIn]
De Wulf, Isabelle [VerfasserIn]
Westerlund, Tommy [VerfasserIn]
Chen, Timothy F [VerfasserIn]
Teichert, Martina [VerfasserIn]

Links:

Volltext

Themen:

Consensus
Delphi technique
Journal Article
Pharmaceutical care
Quality indicators
Systematic Review
Systematic review

Anmerkungen:

Date Completed 01.02.2024

Date Revised 03.02.2024

published: Print-Electronic

Citation Status MEDLINE

doi:

10.1007/s11096-023-01631-8

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

NLM361448392