Impact of Telemedicine Modality on Quality Metrics in Diverse Settings : Implementation Science-Informed Retrospective Cohort Study

©Danielle Rome, Alyssa Sales, Talea Cornelius, Sujata Malhotra, Jessica Singer, Siqin Ye, Nathalie Moise. Originally published in the Journal of Medical Internet Research (https://www.jmir.org), 26.07.2023..

BACKGROUND: Video-based telemedicine (vs audio only) is less frequently used in diverse, low socioeconomic status settings. Few prior studies have evaluated the impact of telemedicine modality (ie, video vs audio-only visits) on clinical quality metrics.

OBJECTIVE: The aim of this study was to assess telemedicine uptake and impact of visit modality (in-person vs video and phone visits) on primary care quality metrics in diverse, low socioeconomic status settings through an implementation science lens.

METHODS: Informed by the RE-AIM (Reach, Effectiveness, Adoption, Implementation, and Maintenance) framework, we evaluated telemedicine uptake, assessed targeted primary care quality metrics by visit modality, and described provider-level qualitative feedback on barriers and facilitators to telemedicine implementation.

RESULTS: We found marginally better quality metrics (ie, blood pressure and depression screening) for in-person care versus video and phone visits; de-adoption of telemedicine was marked within 2 years in our population.

CONCLUSIONS: Following the widespread implementation of telemedicine during the COVID-19 pandemic, the impact of visit modality on quality outcomes, provider and patient preferences, as well as technological barriers in historically marginalized settings should be considered.

Medienart:

E-Artikel

Erscheinungsjahr:

2023

Erschienen:

2023

Enthalten in:

Zur Gesamtaufnahme - volume:25

Enthalten in:

Journal of medical Internet research - 25(2023) vom: 26. Juli, Seite e47670

Sprache:

Englisch

Beteiligte Personen:

Rome, Danielle [VerfasserIn]
Sales, Alyssa [VerfasserIn]
Cornelius, Talea [VerfasserIn]
Malhotra, Sujata [VerfasserIn]
Singer, Jessica [VerfasserIn]
Ye, Siqin [VerfasserIn]
Moise, Nathalie [VerfasserIn]

Links:

Volltext

Themen:

Adoption
Audio based
Diverse
Implementation science
Journal Article
Quality metrics
Research Support, U.S. Gov't, P.H.S.
Screening
Socioeconomic
Telehealth
Telemedicine
Video based
Video consultation

Anmerkungen:

Date Completed 27.07.2023

Date Revised 12.08.2023

published: Electronic

Citation Status MEDLINE

doi:

10.2196/47670

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

NLM359942180