Has Covid-19 permanently changed online purchasing behavior?

© The Author(s) 2023..

This study examines how the COVID-19 pandemic has affected online purchasing behavior using data from a major online shopping platform in Japan. We focus on the effect of two measures of the pandemic, i.e., the number of positive COVID-19 cases and state declarations of emergency to mitigate the pandemic. We find that both measures promoted online purchases at the beginning of the pandemic, but in later periods, their effect faded. In addition, online purchases returned to normal after states of emergency ended, and the overall time trend in online purchases excluding the effects of the two measures was stable during the first two years of the pandemic. These results suggest that the effect of the pandemic on online purchasing behavior is temporary and will not persist after the pandemic.

Supplementary Information: The online version contains supplementary material available at 10.1140/epjds/s13688-022-00375-1.

Medienart:

E-Artikel

Erscheinungsjahr:

2023

Erschienen:

2023

Enthalten in:

Zur Gesamtaufnahme - volume:12

Enthalten in:

EPJ data science - 12(2023), 1 vom: 12., Seite 1

Sprache:

Englisch

Beteiligte Personen:

Inoue, Hiroyasu [VerfasserIn]
Todo, Yasuyuki [VerfasserIn]

Links:

Volltext

Themen:

BtoC
Consumer behavior
Covid-19
Journal Article
Online purchasing
Online shopping
State of emergency
Stay at home

Anmerkungen:

Date Revised 24.01.2023

published: Print-Electronic

Citation Status PubMed-not-MEDLINE

doi:

10.1140/epjds/s13688-022-00375-1

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

NLM351948244