Evaluation of telephone triage among chest pain patients in out-of-hours primary care in the Netherlands (TRACE)

© The Author(s) 2022. Published by Oxford University Press..

BACKGROUND: Telephone triage is fully integrated in Dutch out-of-hours primary care (OOH-PC). Patients presenting with chest pain are initially assessed according to a standardized protocol ("Netherlands Triage Standard" [NTS]). Nevertheless, little is known about its (diagnostic) performance, nor on the impact of subsequent clinical judgements made by triage assistants and general practitioners (GPs).

OBJECTIVE: To evaluate the performance of the current NTS chest pain protocol.

METHODS: Observational, retrospective cohort study of adult patients with chest pain who contacted a regional OOH-PC facility in the Netherlands, in 2017. The clinical outcome measure involved the occurrence of a "major event," which is a composite of all-cause mortality and urgent cardiovascular and noncardiovascular conditions, occurring ≤6 weeks of initial contact. We assessed the performance using diagnostic and discriminatory properties.

RESULTS: In total, 1,803 patients were included, median age was 54.0 and 57.5% were female. Major events occurred in 16.2% of patients with complete follow-up, including 99 (6.7%) cases of acute coronary syndrome and 22 (1.5%) fatal events. NTS urgency assessment showed moderate discriminatory abilities for predicting major events (c-statistic 0.66). Overall, NTS performance showed a sensitivity and specificity of 83.0% and 42.4% with a 17.0% underestimated major event rate. Triage assistants' revisions hardly improved urgency allocation. Further consideration of the clinical course following OOH-PC contact did generate a more pronounced improvement with a sensitivity of 89.4% and specificity of 61.9%.

CONCLUSION: Performance of telephone triage of chest pain appears moderate at best, with acceptable safety yet limited efficiency, even after including further work-up by GPs.

Medienart:

E-Artikel

Erscheinungsjahr:

2023

Erschienen:

2023

Enthalten in:

Zur Gesamtaufnahme - volume:40

Enthalten in:

Family practice - 40(2023), 1 vom: 09. Feb., Seite 23-29

Sprache:

Englisch

Beteiligte Personen:

Manten, Amy [VerfasserIn]
Rietveld, Remco P [VerfasserIn]
de Clercq, Lukas [VerfasserIn]
van Hulst, Inge [VerfasserIn]
Lucassen, Wim A M [VerfasserIn]
Moll van Charante, Eric P [VerfasserIn]
Harskamp, Ralf E [VerfasserIn]

Links:

Volltext

Themen:

Acute coronary syndrome
Chest pain
Journal Article
Major event
Observational Study
Primary care
Research Support, Non-U.S. Gov't
Triage

Anmerkungen:

Date Completed 10.02.2023

Date Revised 13.02.2023

published: Print

NTR: NL7581

Citation Status MEDLINE

doi:

10.1093/fampra/cmac077

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

NLM343695510