A comparison of face-to-face, brochure- and video-assisted anesthesia interviews : a qualitative randomized survey study
BACKGROUND: Previous studies showed mixed results for patient satisfaction by supplementing the preanesthetic assessment with written or audio-visual materials. We hypothesize that an audio-visual aid or a brochure in addition to face-to-face interview, leads to improved patient satisfaction and shortens the preanesthetic assessment duration.
METHODS: We randomly assigned 1051 patients scheduled for preanesthetic assessment to three different groups: face-to-face preanesthetic interview alone (Group 1), videos before the interview (Group 2), and brochure before the interview (Group 3). All patients were asked to complete a postinterview questionnaire assessing patient satisfaction, knowledge gain, prior experience with anesthesia, and quality of supplementary media.
RESULTS: The use of additional materials immediately before the preanesthetic interview did increase the overall patient satisfaction (F<inf>(2, 1003)</inf> = 3.10, P<0.05, ƞ2=0.006) but not the interview satisfaction (F<inf>(2, 1011)</inf> = 0.756, P>0.05) nor information gain (procedure explanations F<inf>(2, 987)</inf> = 0.400, P>0.05) or quality of answered questions (F<inf>(2, 1029)</inf> = 0.769, P>0.05). A statistically significant effect on interview satisfaction (F<inf>(13,996)</inf> = 5.15, P<0.01., ƞ2=0.063), overall satisfaction (F<inf>(13,988)</inf> = 4.25, P<0.01., ƞ2=0.053) and given explanations (F<inf>(13, 972)</inf> = 3.132, P<0.001, ƞ2=0.04) was associated with the explanation of different anesthetic techniques by the provider. No differences of response quality between the anesthesiologists was found (F<inf>(13, 1014)</inf> = 1.494, P>0.05).
CONCLUSIONS: Additional information imparted in the form of an educational brochure or videos immediately before the preanesthetic assessment and interview does not lead to higher patient satisfaction.
Errataetall: |
CommentIn: Minerva Anestesiol. 2022 May;88(5):326-328. - PMID 35510446 |
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Medienart: |
E-Artikel |
Erscheinungsjahr: |
2022 |
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Erschienen: |
2022 |
Enthalten in: |
Zur Gesamtaufnahme - volume:88 |
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Enthalten in: |
Minerva anestesiologica - 88(2022), 5 vom: 01. Mai, Seite 343-351 |
Sprache: |
Englisch |
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Beteiligte Personen: |
Moser, Berthold [VerfasserIn] |
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Anmerkungen: |
Date Completed 06.05.2022 Date Revised 10.05.2022 published: Print-Electronic CommentIn: Minerva Anestesiol. 2022 May;88(5):326-328. - PMID 35510446 Citation Status MEDLINE |
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doi: |
10.23736/S0375-9393.22.15969-9 |
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funding: |
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Förderinstitution / Projekttitel: |
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PPN (Katalog-ID): |
NLM336070012 |
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520 | |a BACKGROUND: Previous studies showed mixed results for patient satisfaction by supplementing the preanesthetic assessment with written or audio-visual materials. We hypothesize that an audio-visual aid or a brochure in addition to face-to-face interview, leads to improved patient satisfaction and shortens the preanesthetic assessment duration | ||
520 | |a METHODS: We randomly assigned 1051 patients scheduled for preanesthetic assessment to three different groups: face-to-face preanesthetic interview alone (Group 1), videos before the interview (Group 2), and brochure before the interview (Group 3). All patients were asked to complete a postinterview questionnaire assessing patient satisfaction, knowledge gain, prior experience with anesthesia, and quality of supplementary media | ||
520 | |a RESULTS: The use of additional materials immediately before the preanesthetic interview did increase the overall patient satisfaction (F<inf>(2, 1003)</inf> = 3.10, P<0.05, ƞ2=0.006) but not the interview satisfaction (F<inf>(2, 1011)</inf> = 0.756, P>0.05) nor information gain (procedure explanations F<inf>(2, 987)</inf> = 0.400, P>0.05) or quality of answered questions (F<inf>(2, 1029)</inf> = 0.769, P>0.05). A statistically significant effect on interview satisfaction (F<inf>(13,996)</inf> = 5.15, P<0.01., ƞ2=0.063), overall satisfaction (F<inf>(13,988)</inf> = 4.25, P<0.01., ƞ2=0.053) and given explanations (F<inf>(13, 972)</inf> = 3.132, P<0.001, ƞ2=0.04) was associated with the explanation of different anesthetic techniques by the provider. No differences of response quality between the anesthesiologists was found (F<inf>(13, 1014)</inf> = 1.494, P>0.05) | ||
520 | |a CONCLUSIONS: Additional information imparted in the form of an educational brochure or videos immediately before the preanesthetic assessment and interview does not lead to higher patient satisfaction | ||
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700 | 1 | |a Keller, Christian |e verfasserin |4 aut | |
700 | 1 | |a Zinn, Winfried |e verfasserin |4 aut | |
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