Professional Social Media Usage and Work Engagement Among Professionals in Finland Before and During the COVID-19 Pandemic : Four-Wave Follow-Up Study

©Reetta Oksa, Markus Kaakinen, Nina Savela, Jari J Hakanen, Atte Oksanen. Originally published in the Journal of Medical Internet Research (https://www.jmir.org), 15.06.2021..

BACKGROUND: The COVID-19 pandemic has changed work life profoundly and concerns regarding the mental well-being of employees' have arisen. Organizations have made rapid digital advancements and have started to use new collaborative tools such as social media platforms overnight.

OBJECTIVE: Our study aimed to investigate how professional social media communication has affected work engagement before and during the COVID-19 pandemic and the role of perceived social support, task resources, and psychological distress as predictors and moderators of work engagement.

METHODS: Nationally representative longitudinal survey data were collected in 2019-2020, and 965 respondents participated in all 4 surveys. Measures included work engagement, perceived social support and task resources, and psychological distress. The data were analyzed using a hybrid linear regression model.

RESULTS: Work engagement remained stable and only decreased in autumn 2020. Within-person changes in social media communication at work, social support, task resources, and psychological distress were all associated with work engagement. The negative association between psychological distress and work engagement was stronger in autumn 2020 than before the COVID-19 outbreak.

CONCLUSIONS: The COVID-19 pandemic has exerted pressure on mental health at work. Fostering social support and task resources at work is important in maintaining work engagement. Social media communication could help maintain a supportive work environment.

Medienart:

E-Artikel

Erscheinungsjahr:

2021

Erschienen:

2021

Enthalten in:

Zur Gesamtaufnahme - volume:23

Enthalten in:

Journal of medical Internet research - 23(2021), 6 vom: 15. Juni, Seite e29036

Sprache:

Englisch

Beteiligte Personen:

Oksa, Reetta [VerfasserIn]
Kaakinen, Markus [VerfasserIn]
Savela, Nina [VerfasserIn]
Hakanen, Jari J [VerfasserIn]
Oksanen, Atte [VerfasserIn]

Links:

Volltext

Themen:

COVID-19
Engagement
Journal Article
Mental health
Moderator
Predictor
Psychological distress
Social media
Social support
Support
Task resources
Usage
Work engagement

Anmerkungen:

Date Completed 30.06.2021

Date Revised 02.04.2024

published: Electronic

Citation Status MEDLINE

doi:

10.2196/29036

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

NLM325970866