The CoreQ : Development and Testing of a Nursing Facility Resident Satisfaction Survey

The development and testing of a nursing facility resident satisfaction survey (i.e., CoreQ) that could be used for public reporting purposes is presented here. This is important as very little satisfaction with care information is publicly available for nursing facility consumers. Validity testing is reported detailing the development of the CoreQ: Short Stay Discharge questionnaire and a measure that was calculated from the items in the questionnaire. This questionnaire resulted in four items whose combined score gives a measure representing participants' overall satisfaction with the nursing facility. The measure parsimoniously reports this satisfaction as a score (ranging from 0 to 100) and was recently endorsed by the National Quality Forum (NQF). The measure may have significance for report cards and payment metrics, as it incorporates the consumers' opinion.

Medienart:

E-Artikel

Erscheinungsjahr:

2021

Erschienen:

2021

Enthalten in:

Zur Gesamtaufnahme - volume:40

Enthalten in:

Journal of applied gerontology : the official journal of the Southern Gerontological Society - 40(2021), 6 vom: 31. Juni, Seite 629-637

Sprache:

Englisch

Beteiligte Personen:

Castle, Nicholas G [VerfasserIn]
Gifford, David [VerfasserIn]
Schwartz, Lindsay B [VerfasserIn]

Links:

Volltext

Themen:

Journal Article
Nursing homes
Quality of care
Satisfaction

Anmerkungen:

Date Completed 29.09.2021

Date Revised 29.09.2021

published: Print-Electronic

Citation Status MEDLINE

doi:

10.1177/0733464820940871

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

NLM312988583