Development of a Remote Psychological First Aid Protocol for Healthcare Workers Following the COVID-19 Pandemic in a University Teaching Hospital, Malaysia

The purpose of this article is to discuss the importance of addressing the psychological impact of coronavirus disease 2019 (COVID-19) on healthcare workers (HCWs) who are frontliners directly involved in mitigating the spread of the disease. This paper focuses on the utilization of a clinical practice protocol for identifying HCWs who are COVID-19-positive or under investigation and surveillance for suspected infection, in a tertiary, university teaching hospital of Malaysia. The protocol for Psychological First Aid (PFA), which is applied remotely via a mobile application and phone calls, outlines the work process in stages, with expected immediate, intermediate, and long-term goals within a "Specific, Measurable, Attainable, Relevant, and Realistic Timeframe" (SMART). This protocol is developed to provide a guideline for psychological crisis interventions that promote safety, calm, and hope in HCWs, allowing them to return to psychological functioning without being stigmatized. The unprecedented remote PFA protocol may serve as a platform for further research on the application of a goal-directed approach in a healthcare organization.

Medienart:

E-Artikel

Erscheinungsjahr:

2020

Erschienen:

2020

Enthalten in:

Zur Gesamtaufnahme - volume:8

Enthalten in:

Healthcare (Basel, Switzerland) - 8(2020), 3 vom: 24. Juli

Sprache:

Englisch

Beteiligte Personen:

Sulaiman, Ahmad Hatim [VerfasserIn]
Ahmad Sabki, Zuraida [VerfasserIn]
Jaafa, Mohd Johari [VerfasserIn]
Francis, Benedict [VerfasserIn]
Razali, Khairul Arif [VerfasserIn]
Juares Rizal, Aliaa [VerfasserIn]
Mokhtar, Nor Hazwani [VerfasserIn]
Juhari, Johan Arif [VerfasserIn]
Zainal, Suhaila [VerfasserIn]
Ng, Chong Guan [VerfasserIn]

Links:

Volltext

Themen:

COVID-19
Healthcare workers
Journal Article
Psychological crisis intervention
Remote Psychological First Aid
SMART

Anmerkungen:

Date Revised 29.03.2024

published: Electronic

Citation Status PubMed-not-MEDLINE

doi:

10.3390/healthcare8030228

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

NLM312977948