Use of secret simulated patient followed by workshop based education to assess and improve inhaler counseling in community pharmacy in Jordan

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OBJECTIVES: To assess inhaler technique demonstration skills of community pharmacists located in Amman, Jordan via incorporating the trained secret simulated patient (SSP) approach. Secondly, to evaluate the effectiveness of a 2-hour educational workshop focused on SSP feedback.

METHODS: This cross-sectional study involved community pharmacies located in Amman, Jordan. Initially, a trained SSP was involved to enact baseline visits requesting advice on how to use Ventolin® (a pressurized metered-dose inhaler; pMDI) and Pulmicort® (a Turbohaler inhaler, TH). Immediately after each visit, the SSP completed an inhaler technique evaluation form with inhaler checklists based on previously published checklists (consisting of 9 and 10 items for pMDI and TH respectively). The SSP invited all participating pharmacists to a 2-hour workshop that included feedback on their demonstration skills, and the second evaluation of their inhaler technique. The workshop included a summary of the initial visits' results highlighting pharmacists' performance.

RESULTS: Sixty pharmacies were visited and 120 inhaler assessments were completed. During baseline assessment, pharmacists scored an average of 4.5 out of 9 for pMDI and 4.9 out of 10 for TH. Only 11 pharmacists (18.3%) attended the workshop. During the workshop, inhaler technique demonstration skills significantly improved, as scores improved from 5.4 (SD 1.6) to 7.8 (SD 0.9) (p=0.008) and from 4.6 (SD 2.5) to 9.9 (SD 0.6) (p=0.003) for pMDI and TH respectively.

CONCLUSIONS: The SSP approach revealed a lack of ability to demonstrate correct inhaler technique for pMDI and TH inhalers by community pharmacists in Amman, Jordan. A focused educational workshop based on SSP feedback improved inhaler technique significantly.

Medienart:

E-Artikel

Erscheinungsjahr:

2019

Erschienen:

2019

Enthalten in:

Zur Gesamtaufnahme - volume:17

Enthalten in:

Pharmacy practice - 17(2019), 4 vom: 26. Okt., Seite 1661

Sprache:

Englisch

Beteiligte Personen:

Elayeh, Eman R [VerfasserIn]
Hammad, Eman A [VerfasserIn]
Tubeileh, Razan H [VerfasserIn]
Basheti, Iman A [VerfasserIn]

Links:

Volltext

Themen:

Administration
Checklist
Community Pharmacy Services
Cross-Sectional Studies
Dry Powder Inhalers
Inhalation
Jordan
Journal Article
Metered Dose Inhalers
Patient Education as Topic
Patient Simulation
Pharmacies
Pharmacists
Professional Practice

Anmerkungen:

Date Revised 12.04.2022

published: Print-Electronic

Citation Status PubMed-not-MEDLINE

doi:

10.18549/PharmPract.2019.4.1661

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

NLM304968633