Dealing with aggressive behavior within the health care team : a leadership challenge
During an interdisciplinary Canadian leadership forum [ (click on the Conferences icon)], participants were challenged to develop an approach to a difficult leadership/management situation. In a scenario involving aggressive behavior among health care providers, participants identified that, before responding, an appropriate leader should collect additional information to identify the core problem(s) causing such behavior. Possibilities include stress; lack of clear roles, responsibilities, and standard operating procedures; and, finally, lack of training on important leadership/management skills. As a result of these core problems, several potential solutions are possible, all with potential obstacles to implementation. Additional education around communication and team interaction was felt to be a priority. In summary, clinical leaders probably have a great deal to gain from augmenting their leadership/management skills.
Errataetall: |
CommentIn: J Crit Care. 2006 Jun;21(2):227-8. - PMID 16769474 |
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Medienart: |
Artikel |
Erscheinungsjahr: |
2006 |
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Erschienen: |
2006 |
Enthalten in: |
Zur Gesamtaufnahme - volume:21 |
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Enthalten in: |
Journal of critical care - 21(2006), 2 vom: 01. Juni, Seite 224-7 |
Sprache: |
Englisch |
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Beteiligte Personen: |
Hynes, Patricia [VerfasserIn] |
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Themen: |
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Anmerkungen: |
Date Completed 14.11.2006 Date Revised 13.06.2006 published: Print CommentIn: J Crit Care. 2006 Jun;21(2):227-8. - PMID 16769474 Citation Status MEDLINE |
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Förderinstitution / Projekttitel: |
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PPN (Katalog-ID): |
NLM163462372 |
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500 | |a Citation Status MEDLINE | ||
520 | |a During an interdisciplinary Canadian leadership forum [ (click on the Conferences icon)], participants were challenged to develop an approach to a difficult leadership/management situation. In a scenario involving aggressive behavior among health care providers, participants identified that, before responding, an appropriate leader should collect additional information to identify the core problem(s) causing such behavior. Possibilities include stress; lack of clear roles, responsibilities, and standard operating procedures; and, finally, lack of training on important leadership/management skills. As a result of these core problems, several potential solutions are possible, all with potential obstacles to implementation. Additional education around communication and team interaction was felt to be a priority. In summary, clinical leaders probably have a great deal to gain from augmenting their leadership/management skills | ||
650 | 4 | |a Journal Article | |
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700 | 1 | |a Hamielec, Cindy M |e verfasserin |4 aut | |
700 | 1 | |a Greene, Anne Marie |e verfasserin |4 aut | |
700 | 1 | |a Simone, Carmine |e verfasserin |4 aut | |
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