When students’ words hurt: 12 tips for helping faculty receive and respond constructively to student evaluations of teaching

ABSTRACTStudent evaluations of curricular experiences and instructors are employed by institutions to obtain feedback and guide improvement. However, to be effective, evaluations must prompt faculty action. Unfortunately, evaluative comments that engender strong reactions may undermine the process by hindering innovation and improvement steps. The literature suggests that faculty interpret evaluation feedback as a judgment not just on their teaching ability but on their personal and professional identity. In this context, critical evaluations, even when constructively worded, can result in disappointment, hurt, and shame. The COVID pandemic has challenged institutions and faculty to repeatedly adapt curricula and educational practices, heightening concerns for faculty burnout. In this context, the risk of ‘words that hurt’ is higher than ever. This article offers guidance for faculty and institutions to support effective responses to critical feedback and ameliorate counterproductive effects of learner evaluations..

Medienart:

E-Artikel

Erscheinungsjahr:

2023

Erschienen:

2023

Enthalten in:

Zur Gesamtaufnahme - volume:28

Enthalten in:

Medical Education Online - 28(2023), 1

Sprache:

Englisch

Beteiligte Personen:

Susannah Cornes [VerfasserIn]
Dario Torre [VerfasserIn]
Tracy B. Fulton [VerfasserIn]
Sandra Oza [VerfasserIn]
Arianne Teherani [VerfasserIn]
H. Carrie Chen [VerfasserIn]

Links:

doi.org [kostenfrei]
doaj.org [kostenfrei]
www.tandfonline.com [kostenfrei]
Journal toc [kostenfrei]

Themen:

Faculty development
Faculty teaching improvement
Feedback
Growth mindset
Medicine (General)
Special aspects of education
Student evaluations of teaching

doi:

10.1080/10872981.2022.2154768

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

DOAJ026143232