Orthopedic Asynchronous Teleconsultation for Primary Care Patients by a Large-Scale Telemedicine Service in Minas Gerais, Brazil

Background: Telemedicine was implemented in Brazil as a way to support primary health care (PHC). Orthopedic complaints are common in PHC, and, because musculoskeletal diseases are the most frequent causes of chronic pain, it is important to explore knowledge gaps of PHC as well as to understand the teleconsultations' impact on reducing referrals to secondary care. Materials and Methods: Observational, retrospective study that analyzed consecutive orthopedic asynchronous teleconsultations from the Telehealth Network of Minas Gerais, a large-scale public telehealth service, performed from September 17, 2013 to June 18, 2020. Teleconsultations were analyzed based on the type of query. Results: Throughout the study, 1,174 teleconsultations from 254 municipalities were analyzed. Most requests for teleconsultations were from nurses (37.8%) and physicians (48.7%). In 58.3%, challenges could be solved by a general practitioner, meanwhile 38.4% needed referral to an orthopedic specialist. Most queries related to a specific case (assistencial teleconsultation, 66.0%), and the others were classified as educational (34%). With regard to the motivation for the assistencial teleconsultations, 72% approached treatment options, 49.5% surrounded possible diagnosis, and 20.1% discussed patient's rehabilitation. In addition, 95.5% of requests could be solved by teleconsultation, without the need for referral to in-person consultation with the specialist. Conclusions: Teleconsultations can help investigate the most frequent queries in PHC. Most of them were solved without the need for referral, showing the potential of teleconsultations in daily practice as a way to manage patients and guarantee better access to first-rate health care. As for the public health system, teleconsultations represent a way to overcome the distance barrier to health care access.

Medienart:

E-Artikel

Erscheinungsjahr:

2022

Erschienen:

2022

Enthalten in:

Zur Gesamtaufnahme - volume:28

Enthalten in:

Telemedicine journal and e-health : the official journal of the American Telemedicine Association - 28(2022), 8 vom: 03. Aug., Seite 1172-1177

Sprache:

Englisch

Beteiligte Personen:

Silva, Letícia Baião [VerfasserIn]
Pereira, Daniella Nunes [VerfasserIn]
Chagas, Victor Schulthais [VerfasserIn]
Pessoa, Cristiane Guimarães [VerfasserIn]
Gouvea, Kaíque Amancio Alvim [VerfasserIn]
Andrade, Marco Antonio Percope de [VerfasserIn]
Soares, Thiago Barbabela de Castro [VerfasserIn]
Marcolino, Milena Soriano [VerfasserIn]

Links:

Volltext

Themen:

E-health
Journal Article
Orthopedics
Research Support, Non-U.S. Gov't
Telecommunications
Telehealth
Telemedicine

Anmerkungen:

Date Completed 05.08.2022

Date Revised 16.09.2022

published: Print-Electronic

Citation Status MEDLINE

doi:

10.1089/tmj.2021.0293

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

NLM333978722