Effects of Different Transitional Care Strategies on Outcomes after Hospital Discharge-Trust Matters, Too

Copyright © 2021 The Author(s). Published by Elsevier Inc. All rights reserved..

BACKGROUND: As health systems shift toward value-based care, strategies to reduce readmissions and improve patient outcomes become increasingly important. Despite extensive research, the combinations of transitional care (TC) strategies associated with best patient-centered outcomes remain uncertain.

METHODS: Using an observational, prospective cohort study design, Project ACHIEVE sought to determine the association of different combinations of TC strategies with patient-reported and postdischarge health care utilization outcomes. Using purposive sampling, the research team recruited a diverse sample of short-term acute care and critical access hospitals in the United States (N = 42) and analyzed data on eligible Medicare beneficiaries (N = 7,939) discharged from their medical/surgical units. Using both hospital- and patient-reported TC strategy exposure data, the project compared patients "exposed" to each of five overlapping groups of TC strategies to their "control" counterparts. Primary outcomes included 30-day hospital readmissions, 7-day postdischarge emergency department (ED) visits and patient-reported physical and mental health, pain, and participation in daily activities.

RESULTS: Participants averaged 72.3 years old (standard deviation =10.1), 53.4% were female, and most were White (78.9%). Patients exposed to one TC group (Hospital-Based Trust, Plain Language, and Coordination) were less likely to have 30-day readmissions (risk ratio [RR], 0.72; 95% confidence interval [CI] = 0.57-0.92, p < 0.001) or 7-day ED visits (RR, 0.72; 95% CI, 0.55-0.93, p < 0.001) and more likely to report excellent physical and mental health, greater participation in daily activities, and less pain (RR ranged from 1.11 to 1.15, p < 0.01).

CONCLUSION: In concert with care coordination activities that bridge the transition from hospital to home, hospitals' clear communication and fostering of trust with patients were associated with better patient-reported outcomes and reduced health care utilization.

Medienart:

E-Artikel

Erscheinungsjahr:

2022

Erschienen:

2022

Enthalten in:

Zur Gesamtaufnahme - volume:48

Enthalten in:

Joint Commission journal on quality and patient safety - 48(2022), 1 vom: 08. Jan., Seite 40-52

Sprache:

Englisch

Beteiligte Personen:

Li, Jing [VerfasserIn]
Clouser, Jessica Miller [VerfasserIn]
Brock, Jane [VerfasserIn]
Davis, Terry [VerfasserIn]
Jack, Brian [VerfasserIn]
Levine, Carol [VerfasserIn]
Mays, Glen P [VerfasserIn]
Mittman, Brian [VerfasserIn]
Nguyen, Huong [VerfasserIn]
Sorra, Joann [VerfasserIn]
Stromberg, Arnold [VerfasserIn]
Du, Gaixin [VerfasserIn]
Dai, Chen [VerfasserIn]
Adu, Akosua [VerfasserIn]
Vundi, Nikita [VerfasserIn]
Williams, Mark V [VerfasserIn]

Links:

Volltext

Themen:

Care transitions
Hospital Readmissions
Journal Article
Patient Communication
Research Support, Non-U.S. Gov't
Trust

Anmerkungen:

Date Completed 04.04.2022

Date Revised 05.04.2022

published: Print-Electronic

Citation Status MEDLINE

doi:

10.1016/j.jcjq.2021.09.012

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

NLM333019180