Relational Quality Between the RN and Nursing Assistant : Essential for Teamwork and Communication

Copyright © 2021 Wolters Kluwer Health, Inc. All rights reserved..

OBJECTIVE: Nurse (RN) and nursing assistant (NA) relational quality was examined along with associations between relational quality and evaluations of teamwork and communication.

BACKGROUND: RN and NA teams constitute the primary nursing care delivery method, and the quality of their relationship affects system capacity for improving patient outcomes; adverse events are linked to communication and teamwork breakdowns.

METHODS: RN (N = 889) and NA (263) relational quality was examined using a cross-sectional secondary analysis from system assessment with the Agency for Healthcare Research and Quality Hospital Survey on Patient Safety Culture.

RESULTS: RN and NA perceived relational quality indicated significant differences in teamwork and safety grade ratings, with both groups reporting perceived teamwork as high when patient safety grade was low.

CONCLUSIONS: This study supports the benefits of improving the RN-NA teamwork-communication relationship. An enhanced RN-NA relational quality can be used by nurse leaders to optimize patient care delivery outcomes.

Medienart:

E-Artikel

Erscheinungsjahr:

2021

Erschienen:

2021

Enthalten in:

Zur Gesamtaufnahme - volume:51

Enthalten in:

The Journal of nursing administration - 51(2021), 9 vom: 01. Sept., Seite 461-467

Sprache:

Englisch

Beteiligte Personen:

Campbell, Amy Richmond [VerfasserIn]
Kennerly, Susan [VerfasserIn]
Swanson, Melvin [VerfasserIn]
Forbes, Thompson [VerfasserIn]
Anderson, Teresa [VerfasserIn]
Scott, Elaine S [VerfasserIn]

Links:

Volltext

Themen:

Journal Article

Anmerkungen:

Date Completed 14.09.2021

Date Revised 28.09.2023

published: Print

Citation Status MEDLINE

doi:

10.1097/NNA.0000000000001046

funding:

Förderinstitution / Projekttitel:

PPN (Katalog-ID):

NLM32954523X