Engagement and Empowerment Through Self-Service
Self-service tools represent the next frontier for leave and disability. This article discusses several critical com- ponents of a successful leave and disability self-service tool. If given the proper investment and thoughtfully designed, self-service tools have the potential to augment an organization's existing interaction channels, im- proving the employee experience while delivering efficiencies for an administrative model. In an operating en- vironment in which cost savings sometimes are at the expense of employee experience, such a win-win solution should not be taken lightly and, more importantly, should not be missed.
| Medienart: |
Artikel |
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| Erscheinungsjahr: |
2016 |
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| Erschienen: |
2016 |
| Enthalten in: |
Zur Gesamtaufnahme - volume:32 |
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| Enthalten in: |
Benefits quarterly - 32(2016), 2 vom: 01., Seite 28-30 |
| Sprache: |
Englisch |
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| Beteiligte Personen: |
Endriss, Jason [VerfasserIn] |
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| Themen: |
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| Anmerkungen: |
Date Completed 06.09.2016 Date Revised 10.12.2019 published: Print Citation Status MEDLINE |
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| Förderinstitution / Projekttitel: |
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| 520 | |a Self-service tools represent the next frontier for leave and disability. This article discusses several critical com- ponents of a successful leave and disability self-service tool. If given the proper investment and thoughtfully designed, self-service tools have the potential to augment an organization's existing interaction channels, im- proving the employee experience while delivering efficiencies for an administrative model. In an operating en- vironment in which cost savings sometimes are at the expense of employee experience, such a win-win solution should not be taken lightly and, more importantly, should not be missed | ||
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